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Store Policies

Kid's Trade in Program

We are a Family Bicycle Shop and realize that your children grow out of their bicycles, and you want your kids to have the best and be safe.

  • Purchase a Kid's Bicycle from Brandon Bikeworks. 

  • When your child grows out of that bicycle you can bring it back in and receive up to 50% of your original purchase price back to go towards a new bicycle that will fit your child.

  • Your child gets to ride a QUALITY bicycle that has been assembled by a Professional Mechanic with free adjustments for 12 months

Bicycle Purchases: All bicycle purchases are subject to return within 3 business days, if in new and unused condition, for an in-store credit only. We do not, however, accept returns or exchanges on special orders.

All other Purchases: Must be returned in new and unused condition within 30 days, and a receipt of purchase must be provided for an in-store-credit only. No cash refunds are provided, only in-store-credit or exchanges. No returns or exchanges on special orders.

Repairs: All repairs not picked up within 5 days of their due date are subject to a $2.50 a day storage fee. All repairs left after 60 days are subject to be sold or donated to a local charity or recycled. 

 We appreciate your business and will do all we can to keep our customers happy.

Our Promise to you:

 Every bike purchased from Brandon Bikeworks includes:

 1) A FREE $99 tune up which NEVER expires.

 2) FREE derailleur and brake adjustments for 12 months.

 3) Unparalleled customer service.